Pelactiv does not offer a refund for change of mind returns or customer error during the check out process.
We may allow a refund or credit (at our election) on a case-by-case basis for such returns, provided that
the item in question is returned within 7 days of order, is not used or worn (with original packaging) and is not
damaged in any way.
Download Returns & Exchanges Form
For further information on returns and exchanges please see the Terms & Conditions